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Posted in Career, Change Management, Communications, Leadership, Workplace
Tagged Career, Change Management, Leadership, Professional Development, wokplace, workplace
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Taking the Pulse on the Global Outsourcing Market: The Lawyer’s Perspective on Contract Complexity
Witten by Stan Lepeak, Global Research Director, KPMG LLP Advisory and Marc Stark, Director, Management Consulting, KPMG LLP Advisory
KPMG released the results of the 2012 edition of the global Legal Pulse survey via a webcast on March 27. This was the third annual edition of the legal Pulse, one of the family of recurring Pulse research studies. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS) with the legal Pulse focusing specifically on outsourcing. The learnings are gleaned from third party counsel at some of the world’s top law firms that support buyer outsourcing efforts. Continue reading
Posted in Analytics, BPO, Business, Industry Analysis, Law, Leadership, News, Outsourcing, Professional Development, Shared Services, Sourcing, UK, US
Tagged Law, Leadership, Outsourcing, US, workplace
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Compliance Anyone?
Posted in Compliance, Goverance, Law, LPO, Workplace
Tagged Compliance, Governance, Law, Leadership, LPO, workplace
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Inside Outsourcing with Donniel Schulman
Donniel Schulman, General Manager – Global Finance and Administration and Supply Chain Management, IBM Global Process Services
Interviewed by Larry Janis, Managing Partner, Integrated Search Solutions Group.
LJ: What is your role and current responsibilities with IBM?
DS: As the General Manager, I’m responsible IBM’s Finance and Administration (F&A) and Supply Chain Management (SCM) Business Process Outsourcing (BPO) services worldwide. We are globally integrated across offering development, deployment, delivery and sales across both businesses.
Posted in BPO, Business, Career, Change Management, Europe, Leadership, Outsourcing, Shared Services, Sourcing, UK, US, Workplace
Tagged BPO, Global Sourcing, Leadership, Offshore, Outsourcing, procurement, Professional Development, Shared Services, US, workplace
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My Major Project Conundrum
by Dennis Conley
Conundrum: an intricate and difficult problem
Intricate: having many complexly interrelating parts or elements, or difficult to resolve or analyze
Information Technology spending reductions have been the hallmark of prudent business operations through the recent recession. Staffing cutbacks, aggressive expense reviews, competitive outsourcing, delayed maintenance, elongated replacement cycles and IT capital investment holds have all been part of the business playbook. Not scrutinizing expenses and investments has led to business failure, so all firms have employed these and other methods to reduce costs. Continue reading
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10 Leadership Lessons from the IBM Executive School
By August Turak, Contributor
But failure was not an option for Mobley, and after many a dark night of the soul he hit upon the answer that turned IBM into the fastest growing and most admired corporation in the world…
In 1955 IBM’s legendary CEO, Tom Watson Jr., gave my mentor, Louis R. Mobley, a blank check and carte blanche to create The IBM Executive School. Fresh from successfully implementing IBM’s first supervisor and middle management training programs, Mobley confidently set about churning out executives as well.
The first thing he did, in conjunction with GE and DuPont, was hire the Educational Testing Service (ETS), the same company that still does the SATs, to identify the skills that make great leaders great. Once these intellectual skills were identified, Mobley and his colleagues at GE and DuPont assumed that spitting out executives would simply mean “training to the test.”
